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The department of e-commerce held a special lecture on "emotional intelligence management"

Date: 2019-04-07

Interpretor : Xiaoyan Yuan


On January 9, 2018, at 13:40 PM, Xi Wang, general manager of customer experience business group of Alibaba group, held a special lecture on emotional intelligence and emotional management in the multi-functional lecture hall 302 of our school.

 

In the lecture, general manager Xi Wang used emotional intelligence to solve the problem and let students share their experience of self-emotion management in the practical training. Combined with students' sharing, manager Wang elaborated on the definition, external form and high standard of emotional intelligence. With his 16 years of working experience in Alibaba group and his unique passion for Ali people, President Wang made a vivid explanation from five aspects of emotion management, including self-knowledge, self-affirmation and self-realization, and answered the questions raised by students on the spot,students are encouraged to be responsible for their emotions in future study and work, independently manage their emotions, be optimistic and positive, not controlled by the environment, pursue meaningful personal goals, and achieve self-improvement.

 

Lifeng Qiu, commercial director of Alibaba group customer experience business group, Jingyi Yu, senior operation expert of national universities and enterprises in Alibaba group customer experience business group, Na Wang, Chongqing regional manager of Alibaba group customer experience business group, Guanghui Xia, operation expert of base of Chongqing institute of engineering, customer experience business group of Alibaba group, Zhangyong Liu, head of the department of electronic commerce, all the teachers of the department of electronic commerce and more than 400 teachers and students of the electronic commerce major listened to the special lecture training together.