(Interpreter: Jinfen Hou)

Students of the School of Management Receive Letters of Thanks from the Internship Units

Net news (Article/ Photo Fangwei Song, College of Management) .On December 30th, Chongqing Xiante Service Outsourcing Industry Co., Ltd. sent a letter of thanks to our school.The letter not only spoke highly of the outstanding performance of the 2017 e-commerce majors of the School of Management during the internship period, but also expressed sincere gratitude to the outstanding talents cultivated and delivered by Chongqing Institute of Technology.

Since this year, affected by the new crown epidemic, more and more "middle-aged and elderly" consumers have been forced to switch to online consumption.In the case of unfamiliar online shopping, the meticulous and thoughtful customer service is particularly important.During a service,Tao Kang , a student from the School of Management, spent two hours before and after alleviating user emotions and eliminating technical problems. In the end, he not only solved the problem, but also gained the trust and praise of users, demonstrating the excellent business literacy of heavy industry students. And professional competence.As Tao Kang himself said, “Every time you help users solve a problem, they will have a sense of accomplishment, and their hearts will be full and warm.”The school also has many students like Tao Kang , Yuanya Zhang and Xia Li ,who guard their duties with warmth at their respective posts.

It is understood that Chongqing Xiante Service Outsourcing Industry Co., Ltd. is the largest BPO and information service outsourcing company in the central and western regions. The company’s headquarters, Shandong Taiying Technology’s Beijing, Shandong, Guangdong, Sichuan, Jiangsu, Henan, Hebei, Anhui, Guangxi, Jiangxi, Xinjiang and other bases together form a large domestic BPO service outsourcing provider. The company now operates the service outsourcing projects of the major enterprises in more than ten provinces, and has established long-term cooperative relations with the world's top 500 enterprises and high-end customers such as finance, communication, automobile, manufacturing, e-commerce, logistics, e-government and so on. Chongqing Institute of Technology and Chongqing Sant Service Outsourcing Industry Co., Ltd. have maintained a long-term and deep cooperation mode of integration of industry and education, which has effectively promoted the comprehensive improvement of students' innovation ability, professional ability and professional quality.